Customer Service Representative - Full-Time

About the Role

This position involves outdoor, hands-on assistance at airport rental lots, providing excellent customer service throughout vehicle check-out, return, and processing.

Responsibilities

• Inspecting vehicles
• Entering data
• Assisting customers at exit gates
• Processing rentals
• Supporting vehicle check-ins and check-outs
• Ensuring smooth rental experiences through positive customer interactions

Requirements

• Valid driver’s license
• Basic computer skills
• Effective communication and a customer-first attitude
• Professionalism, patience, and adaptability to outdoor work and various shifts
• Must be 18+ and legally authorized to work in the U.S.

Experience in retail or customer service is a plus.

Benefits

• Competitive hourly wage
• Paid training
• Time off
• Insurance options
• Flexible spending accounts
• Retirement plans
• Employee discounts

Perks may vary by location and employment status.

Ideal Candidate

Adaptable, service-oriented, active, and capable of working outdoors while providing friendly, professional support to customers in a fast-paced environment.