Customer Service Representative - Finance
City of Ferndale, Michigan · Ferndale, MI · 1 mo ago
OTHRFull-time
About the role
Are you someone who enjoys helping people, solving problems, and keeping things organized? The City of Ferndale is looking for a Customer Service Representative to join our Finance Department. In this highly visible role, you'll be one of the first people our residents, businesses, and visitors interact with when they contact City Hall.
Responsibilities
- Assist customers with tax and utility questions
- Process payments
- Help maintain customer accounts
- Support a variety of day-to-day Finance Department operations
Requirements
- Friendly
- Dependable
- Detail oriented
- Comfortable working with numbers
- Able to provide great customer service even when things get busy