Customer Service Representative Dispatcher

Benefits

Benefits package varies by location

Responsibilities

• Receive incoming calls in professional and courteous manner
• Prioritize and coordinate the scheduling of services
• Collapse delays in schedule with customers and service technicians
• Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
• Perform other duties as needed which may include cross-training in related positions must have strong dispatching skills

Requirements

• Minimum two years admin experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently