Customer Service Representative (CSR) - Shawnee

About the role

Provide clerical work and minor administrative and business detail. Reports To: County Board of Directors and Supervising Agent. FLSA Status: Non-Exempt; Full-Time 35 Hours. Location: Shawnee, OK.

Responsibilities

• Greets visitors and conducts to appropriate area or person
• Assist with answering phones and forwarding calls as necessary
• Organizes and maintains file system and files correspondence and other records
• Makes copies of correspondence or other printed materials
• Receive and receipt payments for membership
• Print new member cards and mail
• Produce and forward insurance verifications for vehicles and certificates of insurance for Agent
• Reads and routes incoming correspondence such as mail, fax, etc
• Act as liaison & point person for Pontotoc County and in all outside relations with various