Customer Service Representative - Baton Rouge

About the role

This position offers an opportunity to join a dynamic team dedicated to providing exceptional customer service. The ideal candidate will have a strong background in customer service and a passion for helping others.

Responsibilities

• Handle incoming calls and emails from customers
• Resolve customer inquiries and complaints efficiently
• Follow up with customers to ensure satisfaction
• Update customer records and maintain accurate information

Requirements

• Bachelor’s degree in Business Administration, Communications, or related field
• At least 1 year of customer service experience
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Ability to work flexible hours including evenings and weekends

Qualifications

• Strong problem-solving and decision-making skills
• Highly organized and detail-oriented
• Ability to multitask and prioritize tasks effectively
• Experience with CRM systems is a plus

Skills

• Customer service skills
• Communication skills
• Problem-solving skills
• CRM system proficiency

Benefits

• Flexible schedule
• Professional development opportunities
• Competitive compensation package
• Health insurance options

Pay

$20 - $25 per hour based on experience

Schedule

Variable schedule to accommodate customer needs

Note: The company reserves the right to make changes to the position, responsibilities, and benefits.