CUSTOMER SERVICE REPRESENTATIVE
Sunset Finance · Columbus, GA · 3 mo ago
On-siteCustomer ServiceFull-time
About the role
Join our dynamic team as a Customer Service Representative. We are seeking an enthusiastic and customer-focused individual to join our team.
Responsibilities
- Handle incoming calls and emails from customers
- Resolve customer inquiries and complaints efficiently
- Process returns and refunds according to company policy
- Provide excellent customer service through phone, email, and live chat
- Follow up with customers to ensure satisfaction
- Update customer records and maintain accurate information
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks
- Proficient in Microsoft Office Suite
- Experience in customer service preferred
Qualifications
- Strong problem-solving and conflict resolution skills
- Positive attitude and ability to handle stressful situations
- Ability to work flexible hours including evenings and weekends
Skills
- Customer service skills
- Microsoft Office proficiency
- Phone and email communication skills
Benefits
- Competitive salary
- Paid time off
- Health insurance options
- Professional development opportunities
Pay
$15 - $18 per hour
Schedule
Flexible schedule available
Resources
For more information, visit our resources page.