CUSTOMER SERVICE REPRESENTATIVE

About the role

Sanabria & Associates, PLLC is a rapidly expanding law firm with offices in Maryland, DC, Virginia, and Florida. This position offers opportunities to enhance your leadership skills, work ethic, and collaborate with a team that acknowledges your hard work while assisting immigrants in need.

Responsibilities

• Provide administrative assistance to the company
• Handle all incoming mail and high-volume calls
• Assist in scheduling all attorney calendars
• Greet and assist walk-in clients with completing consultation forms
• Organize and file legal documents
• Take payments and handle client payments/invoices
• Other duties as requested

Requirements

• Open to work weekends as needed
• High school diploma or equivalent
• Bilingual - Fluent in Spanish and English
• Prior Customer Service experience
• Must be computer literate and proficient in spreadsheet applications and word processing
• Strong administrative and organizational skills
• Efficient communication skills
• Ability to meet deadlines
• Detail-oriented and interpersonal skills

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Vacation Time
• Sick time
• Paid Federal Holidays
• Paid Birthday and Work Anniversary off
• Paid Parking
• Life Insurance

Pay

$19 - $21 per hour