Customer Service Representative

We are looking for a Customer Service Representative to support automotive customers through a Contract position based in Denver, Colorado. In this role, you will handle high-volume phone interactions, provide accurate assistance, and ensure each customer inquiry is resolved with professionalism and care. The ideal candidate brings strong communication skills, attention to detail, and the ability to manage order-related tasks in a fast-paced service environment. Responsibilities: • Respond to incoming customer calls promptly and deliver helpful, courteous support for a wide range of service-related questions. • Make outbound calls as needed to follow up on customer requests, confirm details, and provide status updates. • Enter customer orders accurately into internal systems while verifying information for completeness and correctness. • Address customer concerns efficiently by identifying needs, clarifying issues, and guiding callers toward appropriate solutions. • Maintain clear and organized records of customer interactions, order activity, and follow-up actions. • Work within a call center setting to manage multiple inquiries while meeting service expectations and response standards. • Previous experience in a customer service or call center environment. • Demonstrated ability to manage inbound calls professionally and efficiently. • Experience with order entry and maintaining accuracy when handling customer information. • Strong verbal communication skills with a customer-focused and solution-oriented approach. • Ability to handle both inbound and outbound phone interactions in a fast-paced setting. • Solid organizational skills and attention to detail when documenting customer activity. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.