Jobs · Customer Service · West Virginia

Customer Service Representative

Poca Valley Bank · Sissonville, WV · 1 mo ago
Customer ServiceFull-time

About the role

Responsible for providing exceptional customer service through phone and email interactions.

Responsibilities

  • Handle customer inquiries and complaints in a timely and professional manner.
  • Process orders and resolve billing issues.
  • Update customer records and maintain accurate information.
  • Follow up with customers to ensure satisfaction and address any concerns.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Proficiency in Microsoft Office Suite.

Qualifications

  • At least 1 year of customer service experience preferred.
  • Experience in a fast-paced environment.
  • Strong problem-solving and organizational skills.

Skills

  • Customer service skills.
  • Phone and email communication skills.
  • Microsoft Office proficiency.

Benefits

  • Competitive salary.
  • Flexible schedule options.
  • Professional development opportunities.

Pay

  • $15.00 per hour.

Schedule

  • Variable hours to accommodate customer needs.

Contact

To apply, please fill out the form below or contact us at [Contact Information].

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