Customer Service Representative

Company Overview

A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the PIP, Carmel, IN is looking for an experienced Customer Service Representative.

Job Summary

Responsibility Overview:

• Provide service to customers in our office, over the telephone, and by email.
• Help the customer by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.

Qualifications

• A positive, very detailed oriented people pleaser
• A willingness to be proactive and take action
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time
• Previous experience in business to business
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Experience with PrintSmith or PrintersPlan

Benefits

• Competitive compensation
• Paid holidays and vacation
• Indoor and comfortable working environment