Customer Service Representative

About the role

Pillar To Post is the leading home inspection company in North America. Locally, The DuPey Team makes the home inspection experience educational and easy for our customers. Our inspectors use the latest innovation and technology to create customized home inspection reports and deliver them on site. Our talented Team delivers the home inspection with quality and exceptional customer care. This is a full-time position working in our Yardley, PA office.

Responsibilities

• Deliver home inspections with a focus on quality and customer care
• Use technology to create and deliver customized home inspection reports on site
• Uphold the company’s Core Values of Trust, Generosity, and Loyalty

Requirements

• High energy and ability to “lean-in” to improve yourself and the team
• Excellent verbal communication skills—articulate and clear
• Great organizational skills
• Detail-oriented with a professional, positive attitude
• Calm demeanor and strong problem-solving skills
• Demonstrable proficiency and accuracy in MS Office, internet, and online applications
• At least one (1) year of telephone/call center customer service experience
• Must provide resume and compensation history to be considered

Benefits

• PTO for full-time employees
• Paid holidays
• 401k plan
• Health care and long-term disability coverage
• Fun, relaxed family atmosphere