Customer Service Representative
PFS - Professional Financial Services · Charlotte, NC · 1 wk ago
On-siteBusiness DevelopmentFull-time
Responsibilities
- Provide outstanding customer service and problem resolution
- Perform collection activities on delinquent accounts
- Aid in insurance verifications
- Perform Welcome Calls
- Act as back up to our Administrative Assistant to receive loan payments and fund loans
- Perform Skip Tracking and other locate activities
Requirements
- Previous customer service and/or collections experience
- A valid state driver’s license, with an acceptable driver’s record
- Access to a reliable automobile for work use
Qualifications
- Knowledge of automobile financing processes
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Benefits
- EXCELLENT benefits bundle including medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time
- Monthly Bonus Potential
- Community Service opportunities
- Growth Potential within the company
- TOP-of-the-line training program
Pay
- Competitive salary based on experience
Schedule
- Flexible schedule to accommodate customer needs