Customer Service Representative

Description

Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.

Responsibilities

• Provide outstanding customer service and problem resolution
• Perform collection activities on delinquent accounts
• Aid with insurance verifications
• Perform Welcome Calls
• Act as back up to our Administrative Assistant to receive loan payments and fund loans
• Perform Skip Tracking and other locate activities

Requirements

• Previous customer service and/or collections experience
• A valid state driver’s license, with an acceptable driver’s record
• Access to a reliable automobile for work use

Qualifications

• Excellent communication skills
• Comfortable providing noteworthy customer service and building relationships

Skills

• Customer service and collections experience

Benefits

• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your Company set goals!

Pay

• Details about pay are not specified

Schedule

• Details about schedule are not specified

Benefits

• Medical insurance (minimal cost to the employee)
• Dental
• Vision
• Life insurance
• Short-and long-term disability
• Profit sharing
• 401k with company matching
• Paid sick, holiday, and vacation time