Customer Service Representative

About Culligan

Culligan of Minnetonka is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

Requirements

• A high school diploma or equivalent is required.
• Subject to a pre-employment background check and drug screening.

Qualities

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Collaborative team player with a friendly demeanor.

Benefits

• $0 deductible medical insurance with affordable premiums.
• Dental, vision, and life insurance included in our comprehensive benefits package.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi-annual employee incentives.
• 401k with employer match.
• 7 paid holidays and a competitive PTO package.

Pay

Pay Range: $21—$23 USD

Schedule

Monday–Friday, 8:00 AM–4:30 PM