Customer Service Representative
About the role
Join our team at Culligan Water in Bozeman, where our Customer Service Representatives don’t just provide service; they build lasting customer relationships and deliver exceptional experiences in a dynamic work environment.
Responsibilities
- Effectively communicate our products and services to customers.
- Address general water quality concerns and inquiries.
- Handle payments, invoices, and assist with collections.
- Efficiently schedule deliveries and service appointments.
Requirements
- Strong communication skills, both verbal and written.
- Quick problem-solving abilities for addressing unique customer needs.
- Meticulous attention to detail to ensure accuracy.
- Willingness to become a water treatment expert through training.
- Proficiency in Microsoft Office, data entry, and documentation.
- Collaborative team player with a friendly demeanor.
- High school diploma or equivalent.
- Subject to pre-employment background check and drug screening.
Benefits
- $0 deductible medical insurance with affordable premiums.
- Dental, vision, and life insurance included in a comprehensive benefits package.
- Career growth opportunities through training and development.
- 401k with employer match.
- 7 paid holidays and a competitive PTO package.
Pay
Competitive base pay of $20–$22 USD per hour, plus commission, merit increases, and bi-annual employee incentives.
Schedule
Consistent Monday–Friday, 8:00 AM–4:30 PM.
About Culligan
Culligan of Bozeman is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions. Our dealerships are locally run by employees who are part of the communities they serve, offering the best drinking water and the largest variety of water treatment products and services available.