Customer Service Representative
Job Summary
As a Customer Services Representative at National Exchange Bank & Trust, you will have the opportunity to create a difference in the lives of our customers every single day. Your responsibilities will include providing guidance to help customers make decisions about their financial needs, completing teller transactions such as cashing checks, processing deposits, and withdrawals, offering appropriate bank products and services, and balancing and maintaining a cash drawer with accuracy and attention to detail.
Essential Knowledge & Skills
- Necessary interpersonal skills to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
- Ability to operate standard office and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
- Effective communication via phone, email, and in person.
- A high school diploma or equivalent.
Benefits
- Competitive health, dental, and vision insurance.
- Health savings account with employer contributions.
- Short and long term disability insurance.
- Employer-paid life and AD&D insurance.
- Voluntary life, flexible spending accounts, accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) with employer match and profit sharing.
- Paid time off.
- Flexible scheduling.
- Education assistance program.
- Product and service discounts and more!
About the Company
National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Equal Opportunity Employer
National Exchange Bank & Trust is an equal opportunity employer of minorities, women, protected veterans, and individuals with disabilities.
Application Instructions
To apply, please visit: Apply Online.