Customer Service Representative
About the role
As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. You will spend time providing guidance to help customers make decisions about their financial needs, completing teller transactions including cashing checks, processing deposits, and withdrawals, offering appropriate bank products and services, and balancing and maintaining a cash drawer with accuracy and attention to detail.
Responsibilities
- Provide guidance to help customers make decisions about their financial needs.
- Complete teller transactions including cashing checks, processing deposits, and withdrawals.
- Offer appropriate bank products and services.
- Balance and maintain a cash drawer with accuracy and attention to detail.
Requirements
The following skills are needed to be successful in your banking career as a Customer Service Representative:
- Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
- Ability to operate standard office and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
- Able to communicate effectively via phone, email, and in person.
- A high school diploma or equivalent.
Qualifications
The minimum education level required is a High School Diploma/GED. No specific experience or training is required.
Benefits
National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:
- Health, Dental, and Vision Insurance
- Health Savings Account with Employer Contributions
- Short and Long Term Disability
- Employer Paid Life and AD&D Insurance
- Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
- 401(k) with Employer Match & Profit Sharing
- Paid Time Off
- Flexible Scheduling
- Education Assistance Program
- Product & Service Discounts & more!
Schedule
The shift is unspecified and the hours per week are 20.
Pay
The pay is not specified.