Customer Service Representative

Job Duties

• Build relationships & create customers for life.
• Offer assistance or direction to any customer who enters the dealership.
• Answer and direct phone calls.
• Maintain a filing system.
• Maintain office policies and procedures.
• Order office supplies.
• Maintain contact lists.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries.
• Keep the reception area clean and clutter-free.
• Greeting customers in a friendly, professional, manner.
• Maintaining a professional, well-groomed, personal appearance.

Job Requirements

• Effective and clear communication abilities to fellow employees and customers.
• Ability to build trusting relationships with clients.
• Organization and attention to detail.
• Knowledge of office management systems and procedures is a plus.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills
• Critical thinking and problem solving skills.
• Ability to work autonomously.

Benefits Offered

• Paid Time Off (vacation, personal, sick, holidays)
• Health Insurance
• Dental Insurance
• Retirement Plan
• Paid Training
• Competitive Wages
• Growth Opportunities