Customer Service Representative
About the role
LendNation is seeking an energetic, positive Full Time Customer Service Representative to join their team at Store 4627 located at 1509 Memorial Blvd, Springfield, TN 37172.
Responsibilities
- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays
- Have Sundays off
Requirements
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation and a valid driver's license (and maintain auto insurance)
- Able to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Qualifications
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Able to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Skills
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment (preferred)
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- Benefits including:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Pay
Compensation details are not specified in the job posting.
Schedule
Shifts and scheduling details are not specified in the job posting.
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States.