Customer Service Representative
JJ Food Service Limited · Enfield, CT · 4 mo ago
Customer ServiceFull-time
About the role
The perfect candidate will be interacting with customers over the phone to provide the first-class service we are well known for. We are looking for applicants who have the following skills:
Responsibilities
- Provide a high quality of service to our customers
- Understand and complete processes in accordance with company policies
- Handle a high volume of telephone and email enquiries adhering to company standards
- Provide information about products or services
- Feed issues back to the wider business
Requirements
- Strong customer service experience, ideally within a telesales environment
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Benefits
- Monday to Friday only
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
Pay
Not specified
Schedule
Monday to Friday only
Qualifications
- Eligibility to live and work in the UK
- A good standard of spoken English
Skills
- Strong customer service experience
- Great telephone manners and email writing skills
- Able to engage with customers on the phone in a friendly, empathetic, and professional way
- Can happily take ownership of queries and ensure that these are followed through to resolution
- Strong IT skills (or willingness to learn)
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- Free secure parking
- Cycle to work scheme
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