Customer Service Representative

About Intelligent Service Plumbing, Heating, Cooling, & Drain Cleaning

Serving Chicago since 1979, Intelligent Service is the company local residents trust for plumbing, HVAC, and indoor air quality. As market leaders of the service industry, our clients have come to rely on our exceptional service and problem-solving acumen. Embracing our core model of helping people live in greater safety and comfort, our professional tradespeople ensure our high standards are met, our products and services exceed expectations, and overall customer satisfaction. Our professional team is the foundation of our success. Which is why we provide a company culture comprised of trust, integrity, and transparency, as well as a clearly laid out path to build the life-long career you want!

Responsibilities

• Answer phones and serve as the first point of contact for customers
• Schedule and confirm appointments
• Enter purchase orders
• Process invoices
• Assist with a variety of office tasks, including keeping the office clean and organized

Requirements

• Customer service experience
• Strong computer skills
• Fixed availability on weekdays and weekends
• Ability to work in our office
• Experience in the Plumbing and HVAC fields is a plus, but we are willing to train the right person

Schedule

• Monday through Friday, 9:00 AM – 5:00 PM, no weekends

Benefits

• Health benefits
• Profit sharing
• IRA retirement plan
• Birthday paid day off

Location: 60056