Customer Service Representative
Highflyer Human Resources, LLC · Baton Rouge, LA · 3 wk ago
On-siteCustomer ServiceFull-time
About the role
Responsible for providing exceptional customer service through phone and email interactions.
Responsibilities
- Handle customer inquiries and resolve issues efficiently.
- Process orders and ensure timely delivery.
- Respond to emails and social media inquiries within 24 hours.
- Update customer records and maintain accurate information.
Requirements
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite.
Qualifications
- 1-2 years of customer service experience preferred.
- Experience with CRM systems beneficial.
Skills
- Strong problem-solving abilities.
- Customer-focused attitude.
- Effective time management.
Benefits
- Flexible scheduling options.
- Comprehensive health insurance coverage.
- Professional development opportunities.
Pay
- $15-$18 per hour based on experience.
Schedule
- Variable schedule available to accommodate customer needs.
Benefits
- Health insurance.
- 401(k) plan.
- Employee discounts.
Contact Information
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* Fields are required.
First Name: Last Name: Email: Phone Number: Preferred Method of Communication: Email Text Message Agree to Applicant Communication Policy: Yes, I agree to be contacted by text messages
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