Customer Service Representative

Responsibilities

• Answer incoming calls with professionalism and warmth
• Schedule service appointments and dispatch technicians
• Resolve customer inquiries and ensure satisfaction
• Maintain accurate records in our system
• Collaborate with team members to ensure smooth operations
• Follow up with customers to build lasting relationships

Qualifications

• 3+ years of customer service experience
• Experience with high-volume inbound and outbound calls
• Strong communication and problem-solving skills
• Able to multitask in a fast-paced environment
• Positive, customer-first attitude and team mindset
• Basic computer skills (training provided)

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Flexible shifts
• Ongoing training and career advancement opportunities
• Supportive and energetic team culture

Compensation

$25.00 - $30.00 per hour