Customer Service Representative
About The Role
Answer inbound calls about our products and services. Understand policies and procedures used for daily operations. Take accountability for customer satisfaction with a highly professional demeanor. Demonstrate a strong phone presence while assisting those with less than perfect credit. Achieve high satisfaction on customer surveys. Participate in team meetings.
Training
Extensive paid training program, up to 3 weeks in length. Ongoing training opportunities for future success!
Pay
- Base wage starting at $17.25–19.15/hr. with opportunities to increase take home pay.
- Top 75% of associates are eligible for incentives.
- Career path from Associate I to Associate IV – each step earning an increase in pay.
- Earn up to an additional $3.50/hr. when working non-traditional hours.
- Bilingual skills are compensated in the form of a 10% differential.
- Flex Scheduling opportunity for top performers.
Benefits
- Full medical benefits for 20+ hours/week.
- FREE dental and vision coverage.
- Generous time off plans including PTO, Sick Pay, and Bonus Days.
- 401(k) – dollar-for-dollar match up to 5% of total compensation.
- Special discounts and offers for events at the Denny Sanford PREMIER Center.
- Employee Wellness Program.
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year.
- Fun Employee Parties.
Schedule
Full-Time: Monday–Friday 12:00pm–9:00pm, Every Other Saturday 8:00am–4:30pm or Monday–Friday 12:30pm–9:00pm, Every Other Saturday 8:00am–4:30pm.
Part-Time: Monday–Friday 2pm–9pm, Every Other Saturday 8:00am–4:30pm.
No Sundays!
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back.
- Employees are rewarded, valued, and celebrated for hard work.
- Career advancement opportunities is a way PREMIER leaders show they care.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.
Location & Work Site
Huron, SD. This job is offered on-site in Dakota Dunes. Employees must live within 50 miles of a PREMIER location or plan on relocating.