Customer Service Representative

Responsibilities

• Manage large volumes of referrals and input them into the online system
• Provide excellent customer service to the public and to the internal customer by working effectively with office staff
• Demonstrate positive, cooperative and professional relationships and customer service with staff, co-workers, customers, providers, administrators, the public, and all stakeholders
• Process a minimum average of 25 referrals per day

Qualifications

• Maintain a professional attitude and standards at all times
• Maintain a familiarity with computers, Microsoft Office Suite, and internet browsers
• Communicate clearly and concisely
• Handle and prioritize many tasks simultaneously
• Be detail oriented and take initiative

Pay

• $15/hour
• Weekly pay during contract period
• Monday - Friday schedule, 8:30 a.m. - 5 p.m.
• Ability to earn a hybrid schedule after 6 months

Benefits

• Minimum essential coverage insurance
• A fixed indemnity plan
• A 401k retirement plan once eligibility requirements are met