Customer Service Representative

About the Role

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

Responsibilities

• Serve as the initial contact for current and prospective customers via email, telephone, in-person, and at their place of business.
• Build long-lasting relationships by converting prospects into customers and then into long-term clients.
• Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Participate in daily team meetings and execute business and marketing plans.
• Contribute to the overall success of the FASTSIGNS Center.

Qualities We Value

• Outgoing, responsive, and eager to learn.
• Strong relationship-building skills.
• Excellent listening, documentation, and organizational abilities.
• Belief in being the best and a commitment to personal and professional growth.

About the Industry and FASTSIGNS

The sign industry is ever-changing and dynamic. All you have to do is look around, and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry, as even the smallest jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We offer the most extensive training programs, both online and in-person, in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. We pride ourselves on providing the best customer service in the Sign Industry and regularly survey our customers to ensure continuous improvement.

Career Growth

We don’t consider this position entry-level; we see it as a stepping stone for individuals seeking a career path and personal growth. If you think you have what it takes to succeed in this dynamic industry, we encourage you to apply. At FASTSIGNS, every day is unique and presents exciting opportunities to use your talent and grow your skills. Our large network of independently owned locations—both locally and internationally—offers competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.