Customer Service Representative
Energy Fitness · Miller Place, NY · 2 mo ago
On-siteOTHRFull-time
Benefits
- 401(k)
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities
- Assist members with scheduling their 1-1 Coaching sessions, and Signature Studio Classes
- Ensure that members check in when arriving to the facility, while monitoring status of memberships and training programs
- Provide guests with basic information of the club and services, assist with membership sales, and giving tours to prospective members
- Act as a liaison between members and management
- Maintain the cleanliness and order of the front desk area as well as the club
- Execute the Opening and/or Closing Procedures for the club
Objectives
- Increase participation in ancillary service: Personal Training, Group Classes, Challenges/Events, etc.
- Aid members with service recommendations and routine development
- Provide outstanding level of customer service to all members and guests
- Collaborate with Energy Team as needed to maximize opportunities
Position Requirements
- Full and part time positions available
- Morning, evening and weekend hours will be required as necessary