Customer Service Representative
DHL Supply Chain · Charlotte, NC · 1 wk ago
On-siteCustomer Service$20.5/hrFull-time
The role
The core responsibilities of this role include:
- Process orders and prepare correspondence to fulfill customer needs.
- Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Qualifications
- Inbound/Outbound
- Customer Service
- Loading/Unloading
- Attention to Detail
Skills
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Pay and Schedule
- Pay: $20.50 per hour with $.75 shift differential.
- Shift: 3:00pm - 11:30pm, Monday-Friday, Rotating Saturdays, Sunday’s and Holidays are based off of customer needs, Mandatory OT Required.
Benefits
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities