Customer Service Representative

About the role

Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today!

Responsibilities

• Assist patients in resolving their medical balances by negotiating and collecting payments.
• Actively listen to patients and provide excellent customer service.
• Resolve billing issues while maintaining a positive attitude.

Requirements

• High school diploma or equivalent.
• Previous customer service experience.
• Experience in healthcare billing and finance.
• Understanding of HIPAA.
• Ability to learn new software quickly.

Qualifications

• A desire to help others and make a difference in the community.
• A team player.
• Professional communication skills.
• Great customer service over the phone.
• An empathetic active listener.
• A positive can-do attitude.

Benefits

• Paid time off.
• Holiday pay.
• Company-paid life insurance.
• A 401k plan.
• Health benefits.
• Vision benefits.
• Dental benefits.

Schedule

• M-F 8:00 am - 5:00 pm.
• M-F 8:30 am - 5:30 pm.
• M-F 9:00 am - 6:00 pm.

Pay

Competitive wage plus benefits.

Apply for this Position

Click here to apply.

Go back to the job list