Customer Service Representative

Responsibilities

• Ensure prompt and professional customer service.
• Manage incoming phone calls, walk-in business, and written correspondence.
• Direct matters to the appropriate person or department.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system, and various spreadsheets.
• Balance month-end statements.
• Perform other related duties as assigned.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to handle a high volume of calls and/or emails daily.
• Attentiveness and patience.

Pay

The posted minimum pay rate is USD $10.55/Hr., and the maximum is USD $24.10/Hr. The actual offer will be based on various factors, including job-related knowledge, skills, experience, relevant certifications, and qualifications.