Customer Service Representative

About the Role

Greets and assists guests at the recreation center, handles registration for all programs and activities, and provides building supervision as needed.

Responsibilities

• Provide excellent customer service to guests at the recreation center.
• Handle cash transactions, including balancing cash drawers.
• Perform program registration, membership sales, merchandise sales, rentals, tot room registrations, and park pavilion reservations using provided software.
• Manage incoming phone calls to the recreation center.
• Maintain knowledge of all program areas within the Parks and Recreation Department.

Requirements

• Excellent customer service skills.
• At least 16 years of age.
• Ability to work on a computer.
• Willingness to work a flexible schedule, including nights, weekends, and holidays.