Customer Service Representative
Job Summary
Be Part of the Fastest-Growing Plumbing Company in the U.S.
At bluefrog Plumbing + Drain®, we always strive for next-level workmanship and innovation. If you’re passionate about providing exceptional customer service and quality workmanship, you might be what we’re looking for.
About the Role
Join a dynamic team dedicated to providing honest, dependable quality service to every home and business. You’ll be handling incoming customer inquiries, scheduling appointments, assisting with billing and invoicing, following up with customers, maintaining accurate records, and more.
Responsibilities
- Handle incoming customer inquiries and provide information about our services
- Schedule appointments for our plumbing and drain services
- Aid with billing and invoicing inquiries
- Follow up with customers to ensure satisfaction
- Maintain accurate customer records and documentation
Requirements
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using customer service software and tools
- Positive and professional demeanor
- Familiar with Service Titan
Qualifications
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using customer service software and tools
- Positive and professional demeanor
- Familiar with Service Titan
Skills
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using customer service software and tools
- Positive and professional demeanor
- Familiar with Service Titan
Benefits
- Dental insurance
- Health insurance
- Opportunity for advancement
Pay
Competitive salary
Schedule
Flexible schedule
Company Information
Our Mission: We’re changing how people view plumbers. We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships.
Our Values: We value transparency, respect, solving real problems, and team culture.
Contact Information
For inquiries about employment at this franchisee, please contact the franchise location directly.