Customer Service Representative
Blackstone Medical Services · Tampa, FL · 7 mo ago
Customer ServiceFull-time
Responsibilities
- Handle incoming patient inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve patient issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications
- Previous experience in customer service, sales, or other related fields
- Experience with high call volume
- Able to build rapport with clients
- Able to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills