Customer Service Representative

About the role

The Customer Service Representative handles patient calls regarding billing questions, acting as the first point of contact for billing concerns and working closely with the billing department.

Responsibilities

• Handle patient calls regarding billing questions
• Act as the first point of contact for billing concerns
• Work closely with the billing department

Requirements

• 40 hours per week - First Shift Monday through Friday from 8:00 AM to 4:30 PM

Qualifications

• High School Diploma Preferred
• Previous Customer Service Experience

Skills

• Excellent written and verbal communication skills
• Ability to learn and patiently explain a broad range of healthcare billing concepts

Benefits

• Eligible for medical coverage on your first day of employment
• All other benefits will be effective the 1st of the month following hire date!