Customer Service Representative -100% Remote (All Equipment Provided)

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Currently hiring in Indiana, North Carolina, Nevada, Tennessee, and Texas.

About the role

We are currently accepting applications for self-motivated, professional, upbeat, and friendly individuals to join our high call volume, work-from-home environment. Ideal candidates are resourceful, independent, goal-oriented, helpful, and tenacious. You will thrive in a diverse, inclusive team culture and enjoy staying busy at a fast pace.

• Opportunities for inbound and outbound call handling
• Focus on helping others and finding solutions
• Passion for learning new things

Requirements

• Computer skills in a Windows-based environment
• Able to type at a minimum of 25-30 words per minute
• Demonstrated integrity, honesty, and a strong work ethic
• Punctual with great attendance
• Ability to multi-task while maintaining efficiency and composure
• Must pass a post-offer/pre-employment background check

Work From Home Requirements

• High-speed fiber or cable internet with at least 10 Mbps upload and 10 Mbps download (Satellite or 5G Internet is NOT supported)
• WiFi connections only
• Currently hiring in Indiana, North Carolina, Nevada, Tennessee, and Texas

Schedule

Needed hours of availability between 8:00 AM - 12:00 AM ET.

Benefits

• Paid training
• Company provides all equipment
• Family-oriented team culture
• PTO (Paid Time Off)
• Medical, vision, and dental benefits
• Company matching 401K plan
• Employee Assistance Program
• Short- and long-term disability
• Life insurance options

Pay

Starting pay $13.50 per hour.