Customer Service Representative (02960) 805 Salem Rd. Mount Vernon

About the role

Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Deliver outstanding customer service
• Maintain cleanliness of the work area
• Collaborate with team members to ensure smooth operations
• Handle customer inquiries and resolve issues promptly
• Assist with additional tasks as needed to support the store's operations

Requirements

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies
• Basic math skills for handling cash transactions
• Ability to multitask efficiently in a fast-paced environment
• Physical ability to lift up to 25 lbs
• Flexibility to work weekends and holidays
• Organizational skills to manage multiple orders simultaneously
• Team-oriented mindset with a willingness to collaborate
• Empathy and patience when dealing with customer concerns
• Previous customer service experience preferred but not required
• High school diploma or equivalent (preferred)