Customer Service Rep/Sales (Paint Specialist)
PGW Auto Glass · Minot, ND · 1 mo ago
On-siteCustomer ServiceFull-time
Essential Job Duties
- Aid in customer paint orders and mix paint based on formulas.
- Provide assistance to customers at the location regarding questions and equipment needs.
- Handle phone and email inquiries from customers for price quotes.
- Perform call center functions to offer quality customer service.
- Maintain consistent communication with customers.
Basic Qualifications
- High School diploma or equivalent.
- Extensive knowledge of automotive paint, PBE, and equipment.
Preferred Qualifications
- Call center customer service experience.
- Bi-Lingual in English and Spanish.
- 2+ years of college education.
Knowledge/Skills/Abilities
- Good written and verbal communication skills.
- Good customer relations skills.
- Ability to work well with others.
- Ability to work under conditions of frequent interruptions.
- Attention to detail.
Essential Physical Demands/Work Environment
- Primarily sedentary work requiring extended sitting and use of a computer, keyboard, and mouse.
- Occasionally lifting and moving up to 50 pounds.
Benefits And Compensation
- Comprehensive health, dental, vision, and disability coverage options.
- Employer-provided life insurance and long-term disability benefits.
- Paid time off (PTO) and paid holidays.
- 401(k) retirement plan with company match.
- Parental leave and support for continuing education.