Customer Service Rep / Project Coordinator
About the role
Fast-growing visual communications company seeks a Customer Service Representative with an interest in Project Coordination. The successful candidate serves as the first point of contact for walk-ins, email, and telephone customers, works with management and support teams to satisfy customers and generate revenue in line with the company’s vision and values, and is responsible for sales activities from lead generation through project management.
Direct experience in a sign company, particularly a FASTSIGNS franchise, would be a plus.
Responsibilities
- Work with customers at the front counter doing consultative sales
- Provide detailed communications via email, phone, and in person
- Consult, troubleshoot, and problem-solve to create signs for customers
- Meet sales targets (monthly and annually)
- Schedule appointments as needed
Requirements
- 2+ years of inside sales experience
- Customer service skills and experience
- Customer-focused with a friendly, welcoming disposition and exceptional organizational skills
Open to applicants with and without a college degree.
Benefits
- 401(k) with matching
- Dental insurance
- Health insurance
- Paid time off (vacation and sick days)
- Vision insurance
- Life insurance provided at no charge for employee
- Participation in bonus program
Pay
$43,500.00 - $50,000.00 per year
About the company
FASTSIGNS of Long Beach is part of a network of over 700 FASTSIGNS centers worldwide. We are a small business and veteran owned. Our company culture is team-oriented, people-oriented, and detail-oriented, focusing on cooperation, collaboration, fairness, quality, and precision.