Customer Service Rep (CSR)
CMC Electric · Clayton, NC · Yesterday
OTHR$15–$17/hrFull-time
About the role
CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for a Saturday shift only.
Responsibilities
- Answer phones and respond to online requests and inquiries for our robust customer base.
- Ensure client needs are met through excellent communication and attention to detail.
- Provide superior customer care to our clients and help maintain a smooth call center operation.
- Enjoy interacting with people daily and keep busy with a variety of conversations and interactions.
Requirements
- Relevant customer care experience.
- Experience using a phone to interact with customers.
- Proficient computer skills.
Qualifications
- A people person.
- Excellent communication and interpersonal skills.
- Comfortable working in a call center setting.
- Service-oriented, patient, and able to empathize with others.
- Organized and able to prioritize tasks effectively.
- Detail-oriented.
Benefits
We gladly offer our call center Reps a competitive wage of $15-$17 per hour, based on skills and experience.
Pay
The Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays.
Schedule
This position enjoys working a typical call center schedule on Saturdays.