Customer Service Rep
Lincare · North Olmsted, OH · 1 wk ago
Customer ServiceFull-time
Job Functions
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Affasses customer need for additional products/services
- Affasses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records