Customer Service Rep
Put your motivation, energy, and service-driven mindset into a Customer Service Representative role with our Joe Morten & Son agency. Your professionalism and ability to adapt and problem solve will serve you well in this position where you will partner with agents and insureds to support complex accounts in the trucking industry.
Responsibilities
- Provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing.
Qualifications
- Excellent verbal and written communication skills.
- Adaptable with a desire to learn and grow.
- Customer service, administrative, or insurance experience preferred.
- Ability to utilize computer software. Experience with Applied Epic Agency Management System is a plus.
- Must obtain and maintain a P&C license within the first 90 days of employment.
Pay
Salary Range: $47,000 - $55,000
Schedule
Monday - Friday 8:30am - 4:30pm
Benefits
- Competitive compensation with a quarterly incentive plan.
- Generous paid time off and paid company holiday schedule.
- Medical, Dental, Vision, Life, Long-Term Disability insurance.
- Company Match 401(k), HSA, FSA.
- Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance.
- Pet Insurance, Retail Discount Programs.
- Community volunteer opportunities.
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle.
- Scholarships for dependents and tuition reimbursement to further your education.
- Company paid continuing education and monetary awards for professional development.
- Opportunities for a hybrid work schedule (three days in the office, two days remote).
About Us
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you.