Customer Service Rep / Account Services Associate / Inside Sales Assistant

Your Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic, and engaging personality.
• Excellent communication skills, both verbal and written.
• Bi-Lingual English-Spanish a plus.

Your Responsibilities

Serve as the key customer contact for our branch, providing order support and product information for our customers. Maintain a positive rapport with customers, providing world-class service. Exemplary customer service skills, analytics, and problem-solving skills. Proficient computer skills to process and review dealer orders, requests, and system-generated acknowledgments. Any other duty, task, or responsibility as assigned.

Job Description

The schedule is M-F, 6:30AM to 4:00PM. Though the schedule is consistent, your flexibility is both appreciated and necessary to meet the demands of the business. (This will include the occasional Saturday for inventory participation).

Benefits

• Competitive Compensation
• Medical, Dental, and Vision Insurance
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO)
• Assured Excellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Tuition Reimbursement
• Length of Service Award

Pay and Schedule

The compensation range for this specific position is $20 to $24 per hour, solely, with experience. (Note that the other compensation amount advertised in this job post reflects what is a national average and is NOT SPECIFIC TO THIS POSITION).

About Service Partners

Service Partners is an industry leader that drives the future of energy-efficient insulation and building material products. We are recognized as a “Great Place to Work” and reflect our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. We reward your contributions and encourage you to take ownership of your career.

About QXO

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest-growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders.