Customer Service Rep(06059) - 175 N. 4th St

About the Role

We're looking for enthusiastic customer service representatives with personality and people skills to join our growing team. Whether you're seeking a full-time role, part-time work, or a second job for extra cash, Domino's Pizza offers flexible schedules that work with your lifestyle. You'll have time for school, socializing, or other pursuits while making, baking, or delivering pizzas during peak hours. This role is perfect for those who want a fun, fast-paced environment with opportunities for growth—from management to franchise ownership.

Advancement Opportunities

Many team members start as delivery drivers or customer service reps and advance to management, corporate operations, or even franchise ownership. Domino's offers a clear path for career growth if you're ambitious and dedicated.

Diversity & Inclusion

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals. We foster an environment where differences empower team members to reach their highest potential.

Responsibilities

• Operate store equipment and handle ingredients.
• Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
• Prepare pizza and other menu items.
• Receive and process telephone orders accurately.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Process orders both over the phone and in person.
• Handle monetary transactions and make correct change.
• Use computer systems or touch screens to enter orders.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give clear written and verbal instructions.
• Strong communication skills for customer and co-worker interactions.
• Basic math skills (addition, subtraction, multiplication, division) for handling transactions.
• Motor coordination for rapid, precise movements (e.g., typing, handling tools).

Work Conditions

• Exposure to varying weather conditions when performing outside tasks (e.g., taking out trash).
• In-store temperatures range from 36°F in coolers to 90°F+ in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped spaces (e.g., walk-in cooler).
• Hot surfaces/tools (ovens up to 500°F or higher) and sharp edges/moving mechanical parts.
• Sensory requirements: clear speech/hearing for phone orders, near/mid-range vision, depth perception, and ability to differentiate hot/cold surfaces.
• Ability to work under stress, multitask, and meet quality control standards.

Physical Requirements

• Standing: Most tasks performed while standing on ceramic tile/linoleum surfaces.
• Walking: Short distances for brief durations.
• Sitting: Paperwork completed at a desk or table.
• Lifting: Unload deliveries (up to 50 lbs) using a hand truck; stack cases onto shelves up to 72" high.
• Carrying: Large cans (3 lbs, 7 oz), pizza sauce (30 lbs), or trays of dough (12 lbs per tray).
• Pushing/Pulling: Move dollies with stacked trays (force up to 7.5 lbs).
• Climbing: Infrequent use of stairs/ladder for maintenance or sign changes.
• Stooping/Bending: Forward bending at pizza assembly station (30–45 seconds at a time, repeated daily).
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously in all directions (up, down, forward) for tasks like stocking, cleaning, or answering phones.
• Hand Tasks: Eye-hand coordination essential; frequent use of hands for dough shaping, box assembly, and tool handling (e.g., pizza peel, cutter).

Tools & Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment.
• Pizza cutter, pizza peel, and other kitchen tools.