Customer Service Rep(06010) - 233 Front Street

About the Role

We're looking for energetic customer service representatives with personality and people skills to join our team. This role offers flexible part-time or full-time schedules that work with your lifestyle, whether it's for school, hanging with friends, or earning extra cash. Domino's Pizza provides opportunities for growth, from management to franchise ownership, and values the unique talents of all individuals.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product and receive/process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Process orders both over the phone and in person.
• Perform basic arithmetic and make correct monetary change.
• Use a computer keyboard or touch screen to enter orders.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written and verbal instructions.
• Strong communication skills for interacting with customers and co-workers.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Motor coordination for rapid and precise movements (e.g., entering orders, handling equipment).

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks.
• In-store temperatures range from 36°F in the cooler to 90°F+ in some work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
• Hot surfaces/tools (oven temperatures up to 500°F or higher) and sharp edges/moving mechanical parts.
• Requires talking/hearing on the phone, near/mid-range vision, depth perception, and ability to differentiate between hot and cold surfaces.

Temperaments

• Ability to direct activities, perform repetitive tasks, and work alone or with others.
• Work under stress, meet quality control standards, and handle interactions with people.
• Analyze/compile data and make judgments/decisions.

Physical Requirements

• Standing: Most tasks performed from a standing position on ceramic tile/linoleum floors.
• Walking: Short distances for short durations.
• Sitting: Paperwork completed at a desk or table.
• Lifting: Unload deliveries (up to 50 lbs) using a hand truck; stack cases onto shelves up to 72" high.
• Carrying: Large cans (3 lbs, 7 oz), pizza sauce (30 lbs), and trays of pizza dough (12 lbs per tray, carried three at a time).
• Pushing/Pulling: Move trays on dollies (force up to 7.5 lbs).
• Climbing: Infrequent use of stairs/ladder for maintenance or sign changes.
• Stooping/Bending: Forward bending at pizza assembly station (30–45 seconds at a time, repeated continuously).
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously in all directions (up, down, forward) for tasks like turning oven controls, stocking ingredients, or answering phones.
• Hand Tasks: Eye-hand coordination essential; frequent use of hands for shaping dough, handling pizza peels, cutting tools, and assembling boxes. Requires forceful pinching and grasping of various items (e.g., cans, phones, pizza cutters).

Tools and Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment.
• Pizza cutter, pizza peel, and other store-specific tools.

Advancement Opportunities

Many team members start as delivery drivers or customer service reps and advance to management, corporate operations, or franchise ownership. Domino’s offers a path for growth based on your goals and performance.

Diversity

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals, creating an environment where everyone can reach their highest potential.