Customer Service Rep(01826) - 522 S. Main St.

About the role

We're looking for enthusiastic customer service representatives with personality and people skills. Whether you're seeking a part-time job, full-time position, or supplemental income, Domino's Pizza offers flexible schedules that work with your life—ideal for students, those with other commitments, or anyone needing extra cash. Join a fast-growing company where you can grow from entry-level roles to management or even franchise ownership.

Advancement

Many team members start as delivery drivers and advance to successful franchise owners. From customer service representative to management, General Manager, or corporate roles, our stores provide a world of opportunity.

Diversity

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals, creating an environment where everyone can reach their highest potential.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product (e.g., pizzas).
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Strong verbal communication skills for processing orders over the phone and in person.
• Basic math skills (addition, subtraction, multiplication, division) and ability to make correct monetary change.
• Motor coordination for rapid and precise movements (e.g., entering orders via keyboard/touch screen).

Work Conditions

• Exposure to:
  • Varying/adverse weather conditions (e.g., removing trash, outside tasks).
  • In-store temperatures ranging from 36°F in coolers to 90°F+ in work areas.
  • Sudden temperature changes.
  • Food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
  • Hot surfaces/tools (ovens up to 500°F or higher).
  • Sharp edges and moving mechanical parts.
• Sensory Requirements:
  • Talking/hearing on the phone.
  • Near/mid-range vision for most tasks.
  • Depth perception and ability to differentiate hot/cold surfaces.
• Temperaments:
  • Direct activities, perform repetitive tasks, work alone or with others.
  • Work under stress, meet quality control standards, and handle people.
  • Analyze/compile data and make judgments/decisions.

Physical Requirements

• Standing: Most tasks performed standing (ceramic tile/linoleum floors).
• Walking: Short distances/durations.
• Sitting: Paperwork completed at a desk/table.
• Lifting:
  • Unload deliveries (up to 50 lbs, dimensions up to 3' x 1.5') using a hand truck.
  • Stack cases onto shelves up to 72" high.
  • Carry 3-lb cans, 30-lb pizza sauce, or trays of dough (12 lbs per tray).
• Pushing/Pulling: Move trays on dollies (force up to 7.5 lbs).
• Climbing: Navigate stairs/ladder for maintenance, sign changes, or cleaning.
• Stooping/Bending:
  • Forward bending at pizza assembly station (30–45 seconds continuously).
  • Bending at front counter or while stocking ingredients.
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously (up, down, forward) for tasks like scooping ingredients or answering phones.
• Hand Tasks:
  • Eye-hand coordination essential (continuous use of hands).
  • Frequent/forceful use of forearms/wrists (e.g., shaping dough, using pizza peel/cutter).
  • Pinching required for assembling cardboard boxes.
  • Grasp cans, phones, pizza cutters, peels, and boxes.
• Tools/Equipment: Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, pizza peel.