Customer Service Professional | Remote Flexibility

About the role

You already know how to create a great customer experience. What if those same communication and relationship-building skills could help you create a more flexible way of working? We are a growing personal development and education company helping individuals create meaningful growth through online programs, leadership development, and live educational experiences. Our approach combines personal growth, professional development, and strategic marketing, giving motivated individuals the opportunity to build something that offers greater flexibility and personal ownership. We provide structured training, ongoing mentorship, and proven systems designed to help you develop the skills, confidence, and capabilities to create results in a self-directed environment. Your Customer Service Experience Can Take You Somewhere New You’ve already developed the ability to listen, communicate, solve problems, and build trust. Now you can explore what those skills could create in a more flexible, self-directed environment.

Responsibilities

• Connecting with individuals who have expressed interest in our programs and educational experiences
• Having professional conversations by phone, email, and Zoom
• Understanding their goals and guiding them through the next step
• Creating a positive and professional experience throughout the process
• Building genuine professional relationships and maintaining follow-up
• Using digital and AI tools to support communication, organization, and marketing
• Participating in ongoing training focused on mindset, leadership, and personal development
• Applying proven systems and strategies while working independently
• Tracking your activity and results and taking ownership of your performance

Requirements

• professional experience in customer service or a customer-facing environment
• Enjoy connecting with people and creating positive experiences
• Communicate confidently and professionally
• Are motivated by personal growth and continuous learning
• Value flexibility and greater ownership over how you work
• Are comfortable working independently and managing your own activity
• Are open to developing new skills in online marketing and digital education
• Are comfortable with a performance-based structure and taking responsibility for your results

Benefits

• Remote flexibility build your work around the life you want to create
• Training and mentorship ongoing support as you develop new skills
• A proven framework established systems and processes to follow
• Personal development continued growth in mindset, leadership, and communication
• Performance-based