Customer Service Officer

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Identify and pursue sales opportunities through customer interactions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

Requirements

• A high school diploma or equivalent.
• Strong communication and interpersonal skills.
• A confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.