Customer Service Manager - State Farm Agent Team Member

Hiring bonus

• 401(k)
• Bonus based on performance

Responsibilities

• Oversee the office team and daily operations.
• Develop and implement policies and procedures.
• Handle escalated customer complaints and issues.
• Train and mentor new and current employees.

Requirements

• 3+ years in sales/customer service preferred.
• Prior experience in a managerial role preferred.
• Strong leadership and organizational skills.
• Excellent communication and problem-solving abilities.

About the role

Are You Driven & Ambitious?

Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Tony Volante - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Clarkston, MI.
• Our office is open M-F 9-5 and weekends by appointment.

Pay

Competitive salary

Schedule

Flexible schedule

Benefits

• Paid time off
• Training & development