CUSTOMER SERVICE MANAGER - STATE FARM AGENT TEAM MEMBER
McCauley Insurance & Financial Services, Inc. · Roswell, GA · Today
OTHR$40k–$60k/yrFull-time
Responsive recruiter Benefits Health insurance401(k)Dental insuranceVision insurancePaid time offBonus based on performance Role Description Bilingual Customer Service Manager (English/Spanish) Ready to bring the energy and make customers’ days better? If you’re fluent in English + Spanish and you love talking with people (and actually helping them), this role is for you. Join our State Farm team and help lead the customer experience like a pro—no boring vibes. What You’ll Do Be the go-to for customers questions, follow-ups, and supportUse a needs-based approach to guide customers to the right insurance/financial optionsKeep the day moving leads, scheduling, and next stepsTeam up to solve issues fast and keep service on point What We’re Looking For English/Spanish required (verbal + written)You communicate clearly and you genuinely listenDetail-focused, proactive problem-solver, and a true team playerCurrently licensed or willing to get licensed within 30 daysComfortable learning computer systems What You’ll Love $40,000–$60,000 Total Compensation (Salary + commission/bonus)401(k), health benefits, paid time offA team that celebrates wins + quarterly team outings to build real cultureReal growth—advance within the agency Compensation $40,000.00 - $60,000.00 per year