Customer Service Manager - State Farm Agent Team Member
State Farm Agent · Prince Frederick, MD · 1 wk ago
OTHR$40k–$50k/yrFull-time
Responsive recruiter Benefits Opportunity for advancementTraining & development401(k) matchingBonus based on performanceCompetitive salaryFree uniformsPaid time off401(k) Benefits As an Agent Team Member, you will receive... 401KSalary plus commission/bonusPaid time off (vacation and personal/sick days)Growth potential/Opportunity for advancementLearn and grow in a professional environment with an experienced and successful agencyIndividual mentoring and developmentClean, safe, friendly, and positive team atmosphere. Responsibilities Administrative AssistantEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relationsHelp our Agency grow through customer acquisition and retention Demonstrate a strong work ethic and attendanceAbility to be part of a Team focused environment and support meeting agency goals Willingness and ability to learn, and to follow directions of Team Leaders Qualifications Complete two pre-employment assessments about 30 mins each. 3 years work experienceSelf-motivated and ability to work independently as well as part of a teamAble to produce resultsAbility to multi-taskExperience managing client relationshipsAble to effectively relate to a customerBilingual - Spanish preferredMd State insurance licensing required Why Work At The Wayne Shoemaker Agency Over 30 years experience in the insurance and financial services business4.9 Google Review Star Rating Community involvementCelebrate team member birthday and successes togetherClean, safe, friendly, and positive team atmosphereIndividual mentoring and developmentProfessional license in your name Come see the office at: wayneshoemaker.SFAgentJobs.com Compensation: $40,000.00 - $50,000.00 per year My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Prince Frederick, MD And Help Customers With Their Insurance And Financial Services Needs, Including Auto insuranceHome insuranceLife insuranceRetirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.